Privacy policy

Last updated: August 18, 2026

Zenith Abode operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zenith Abode is operated by ZENBODY PULSE LTD and is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details: including your name, billing address, shipping address, phone number, and email address.
  • Financial information: including credit card, debit card, and financial account numbers, transaction details, form of payment, and payment confirmations.
  • Account information: including your username, password, security questions, preferences, and settings.
  • Transaction information: including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us: including the information you include in customer support inquiries.
  • Device information: including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: including information regarding your interaction with and navigation through the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: when you create an account, visit or use the Services, make a purchase, or communicate with us.
  • Automatically through the Services: from your device through cookies and similar tracking technologies.
  • From our service providers: including Shopify, payment processors, and UK fulfillment/dropshipping partners.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To process payments, fulfill and ship orders to your UK address, process returns, remember preferences, and manage your account.
  • Marketing and Advertising: To send promotional emails (if opted in) and display advertisements based on your activity.
  • Security and Fraud Prevention: To authenticate your account, provide secure checkout, detect and prevent fraud or illegal activity.
  • Communicating with You: To provide customer support and maintain our business relationship.
  • Legal Compliance: To comply with applicable UK laws and regulations.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

  • Shopify and third-party vendors who perform services on our behalf (e.g., IT management, payment processing, UK fulfillment/shipping services, and customer support).
  • Business and marketing partners for advertising and analytics.
  • Legal obligations: To comply with legal requests, subpoenas, or to protect our legal rights.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the platform. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of 18.

Security and Retention of Your Information

We implement reasonable security measures, but no system is completely impenetrable. How long we retain your personal information depends on factors such as account maintenance, legal compliance, and resolving disputes.

Your Rights (UK & GDPR)

If you reside in the United Kingdom or European Union, under applicable UK GDPR and Data Protection laws, you have the following rights regarding your personal data:

  • Right to Access / Know: Request access to the personal information we hold about you.
  • Right to Delete: Request deletion of your personal data.
  • Right to Correct: Request correction of inaccurate personal data.
  • Right to Portability: Receive a copy of your personal data in a structured format.
  • Right to Object / Restrict Processing: Ask us to stop or restrict processing your personal data.
  • Withdrawal of Consent: Withdraw consent for marketing processing at any time.

To exercise any of these rights, please contact us using the details below or manage your preferences via the unsubscribe links in our emails.

International Transfers

If we transfer your personal information outside the UK or EEA, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses (SCCs) or UK International Data Transfer Agreements (IDTA), ensuring an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory obligations. The revised version will be published on this page with an updated "Last updated" date.

Contact Information

If you have questions about our privacy practices, wish to exercise your rights, or make a complaint, please contact us:

  • Company Name: ZENBODY PULSE LTD (trading as Zenith Abode)
  • Email: info@zenithabode.com
  • Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

For the purpose of applicable data protection laws, ZENBODY PULSE LTD is the data controller of your personal information.